PRIVACY POLICY (PropertiesMontreal.com)

1. Who We Are

This website (the “Site”) is operated by Lev Golberg, a Montreal real estate broker (“we,” “us,” “our”).

2. What Personal Information We Collect

We collect personal information in the following situations:

A) When you contact us

• Name, email, phone number
• Message content and any information you choose to share (e.g., neighbourhoods, budget range, timelines)

B) When you request listings alerts or subscribe

• Email address
• Preferences you provide (e.g., property type, areas, price range)

C) When you create an account (if enabled on the Site)

• Email address and login credentials
• Saved searches, favourites, and account settings

D) When you become a client (service relationship)

Depending on your transaction, we may collect information needed to provide real estate services (e.g., identity verification details, transaction documents, communications, and other information required for the transaction or by law).

E) Technical and usage information

• IP address, device/browser information, approximate location (city/region)
• Pages viewed, actions on the Site, referring pages
• Cookies and similar technologies (see Section 9 and our Cookie Policy)

3. How We Use Personal Information

• Respond to inquiries and provide requested guidance
• Schedule visits and coordinate communications
• Provide property alerts and information you request
• Manage accounts, favourites, and saved searches (if enabled)
• Improve Site performance, security, and user experience
• Prevent fraud, protect the Site, and enforce our terms
• Comply with legal and regulatory obligations

4. Consent and Communications

Where required, we obtain your consent before collecting, using, or sharing personal information.

Marketing emails (if you opted in) include an unsubscribe option. You can also ask us to stop sending messages at any time.

5. Sharing of Personal Information

We may share personal information with:

• Service providers who help us operate the Site and deliver services (e.g., hosting, email tools, analytics, security)
• Professional partners involved in your transaction, when necessary and appropriate (e.g., notaries, inspectors, mortgage brokers), typically with your direction or consent
• Authorities or parties when required by law, regulation, or to protect rights, safety, and security

We do not sell your personal information.

6. Transfers Outside Quebec/Canada

Some service providers may process information outside Quebec or Canada. In such cases, your information may be subject to the laws of those jurisdictions. We take reasonable steps to protect information transferred to service providers.

7. Retention

We keep personal information only as long as needed for the purposes described above, and as required by applicable legal or regulatory obligations. When no longer required, we destroy, delete, or anonymize it.

8. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

9. Cookies and Similar Technologies

We use cookies and similar technologies to make the Site function, remember preferences, and (if enabled) measure and improve performance. For details and options, see our Cookie Policy.

10. Your Rights

Depending on applicable Quebec and Canadian laws, you may have rights to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Withdraw consent (where processing is based on consent)
• Ask questions or file a complaint with the appropriate privacy authority

To exercise rights, contact us using the details in Section 1.

11. Third-Party Links

The Site may include links or embedded content from third parties (e.g., maps). Their privacy practices are governed by their own policies.

12. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date indicates the latest revision.